![]() If your connection test fails or you are unable to open another service or app, reach out to your device manufacturer for assistance connecting to the internet before troubleshooting further.Test your internet connection by running a network connection test or launching another internet-connected service or app.Netflix not working on TV? Make sure you're connected to the internet These issues of Netflix not working on TV can be resolved at home with these steps below. However, people using the app have been reporting problems saying that the platform is not working on TV. This is why the streaming service app has started providing content in normal quality than HD. The Netflix app is reportedly having problems loading due to excessive usage by people who are quarantined in their homes.
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